Frequently asked
If you don’t find your answer here, email us at hello@martinalondon.com.
Each piece is produced in the same high-end ateliers that Barbara has trusted throughout her career, in Italy and London. We work in small runs with manufacturers who have spent generations refining their craft.
Italian silk is at the heart of our collection. We also work with linen, cotton, and considered embroidery. Every fabric is chosen for how it falls, how it wears, and how it lasts.
Most pieces are crafted to order. Please allow 2–3 weeks from the date of your order before your piece is dispatched. You will receive an email when your order is on its way.
Each product page includes a size guide tailored to that piece. If you need help, please email us at hello@martinalondon.com and we will be happy to advise.
Yes. For alterations or bespoke requests, please contact us directly at hello@martinalondon.com and we will advise on availability and pricing. Bespoke and made-to-measure pieces are final sale.
Each piece comes with care instructions on the inner label and on the order confirmation. As a general rule, our silks should be dry-cleaned by a specialist; linens and cottons can be hand-washed cool and laid flat to dry.
Yes. We ship across the UK, Europe, and worldwide. Please see our Shipping page for full details on costs and timeframes.
We offer returns within 14 days of receipt for unworn pieces in their original condition with all tags attached. Please see our Returns & Refunds page for the full policy.
Once your piece is dispatched, you will receive a confirmation email with a tracking link. If you have not received this within three working days of your dispatch notification, please email hello@martinalondon.com.
You can reach us at hello@martinalondon.com or via the contact form on our Contact page. We aim to respond within two working days.